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Admin, Office & Secretarial

About the Sector

 

Admin & secretarial roles are dynamic and will vary a lot depending on the employer or industry, but essentially they involve organisation, planning and administrative duties which are crucial for the smooth running of a company. Among other things these duties may include scheduling appointments, meetings and events, answering phone calls and emails, taking minutes, maintaining well-organised files and records, and creating reports and presentations.

Administrators and secretaries could be seen as the backbone of any organisation, creating cohesion between departments and keeping the company on track.

Popular Admin, Office & Secretarial Roles

 Executive Assistant


Executive assistants support senior management by scheduling meetings and appointments, managing HR, dealing with communications, record keeping and managing the office space among other organisational tasks.

 Receptionist


A receptionist welcomes visitors to a business site, answering questions and directing them to their destination. Receptionists will also field phone calls and emails, forwarding communications to the relevant departments.

 Secretary


A secretary is responsible for administrative and clerical tasks which will differ depending on the nature of the business. They also answer calls and emails, responding to customer enquiries and taking messages.

 Administrator


An administrator helps a department or individual with daily organisational office duties, such as sorting and filing documents, internal and external communications, data entry, scheduling appointments, and bookkeeping.

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