Banking Industry

 A bank manager will have to tackle a wide range of tasks every day, working side-by-side with both colleagues and customers to ensure their branch is performing at peak efficiency. Bank managers are ultimately responsible for all operations at their branch, including meeting and exceeding performance targets, and implementing business and marketing plans. 

 Bank tellers work on the frontline of the retail banking sector, as it is their responsibility to process the vast majority of transactions and to represent the bank in all customer interactions. As such, they possess full knowledge of all the bank’s products, services and policies. Tellers also have an ability with numbers and an eye for detail as they are tasked with balancing their cash drawer before and after their shift. 

 Investment bankers advise people, companies and institutions on how they can achieve their financial goals. Alongside an in-depth knowledge of financial instruments and opportunities, investment bankers need to have excellent people skills, high stress tolerance and to know how to multi-task efficiently. 

 Customer service executives will establish, maintain and improve customer relationships as they work tirelessly to ensure everyday clients get the most from their interactions with the bank. It’s the CSE’s responsibility to use their people skills and in-depth knowledge of the bank’s operations to see that a customer’s contact with the branch runs as smoothly as possible, from beginning to end.